SALES AND SUPPORT
Our Shadow Shifter® products and/or thermochromic dyed products from our dyeing services cannot be sold to or on major marketplaces such as Amazon, Ebay, Walmart, Sears, Target, Rakuten, Houzz or Newegg. Shadow Shifter, Inc. is the sole direct provider of thermochromic products to all major on-line or brick and mortar retailers.
PAYMENTS
We accept credit cards up to $8,000 or ACH for orders with a higher balance.
If you require any additional credit services such as Escrow or NET terms then please contact us before placing an order.
PRINTING ON OUR PRODUCTS RESTRICTIONS
It is prohibited to use the trademark or any derivations of the trademark 'HYPERCOLOR' on any of our products including any dyed products from our dyeing services. That includes the use of trademark or any derivations of 'HYPERCOLOR' under license from the trademark owners.
Any attempt to use our products with the trademark or any derivations of the trademark 'HYPERCOLOR' will be seen as a violation of our intellectual property rights and action will be taken to protect our intellectual property rights.
RETURNS
We have a 14 days return policy for exchange of size or color.
Returns are paid for by the customer at the customers expense and we will ship the exchanged t-shirt to the customer at our expense.
Any defective product will be exchanged free of charge for return and replacement.
We do not accept returns of merchandise for any other reason except exchange for size/color or a defect.
Updated on: 3/3/2025
Karl Clayton
President and Founder